Updates

New updates and improvements to United Baristas.

  1. Some key changes have been implemented across United Baristas Market as we approach the end of this phase of work. Specifically:

    • Changes to pricing plans and features
    • Changes to buying & selling options

    Pricing plans and payment options for people buying and selling

    We have made changes to payment options for people buying and selling on United Baristas Market.

    Basic listings (free) now offer

    • payment on collection, payment on delivery and PayPal options – plus Paylax is required using your United Baristas account email

    Paid listings (various options) now offer

    • the above payment options, as well as bank transfer, purchase on a website, crypto and Paylax can be also be deselected or configured to a bespoke email

    These changes further enhance safety for people buying and selling on United Baristas Market. They also make listing an item for sale easier and reduce opportunity for human error to help prevent a) no payment options being made available for people wanting to buy an item, or b) incorrect payment options entered

    An overview of current United Baristas Market listing options is available: https://market.unitedbaristas.com/info/pricing/

    All existing listings have been updated inline with the new options

    • all users should check and update their listings to ensure that they are current and accurate

    • some previous listing plans have been discontinued for new listings, but remain available for current listings until they expire

    • all current listings have at least their original listing feature options and at least the original listing duration, with the following exceptions: Paylax has been introduced to all Restart Coffee and Basic listings, and payment via website and bank transfer have been removed from Restart Coffee listings

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    Payment options on United Baristas Market

    We are updating both the communication and function of payment options on United Baristas Market. The purpose is to make buying items easier, to further enhance community safety and make the listing process more straightforward. While we make these changes, some payment options will be removed and others will be temporarily unavailable. Unfortunately in some cases some users will need to update their payment options as we are not able to transfer all setting from the old to the new configuration. We will update all users when we have finished this work.

    United Baristas
    Done ✅

    3

    This is the first major pricing and function update since launch. These changes are part of a much larger suite of updates to improve Market and prepare it for its next phase.

    Specific changes to United Baristas Market are available here: https://updates.unitedbaristas.com/announcements

    And an overview of this phase of updates is available on United Baristas News https://unitedbaristas.com/news/

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  2. The rollout of improvements across United Baristas Market continues with some features we put in motion early this year to make searching easier, much easier.

    Most users can use these functions seamlessly, but they deserve specific mention and they also create new possibilities for power users! ☕️⚡️

    Filters across more categories

    You can now refine master categories, such as in all coffe equipment, using things like brand, condition and location (filters previously reserved for child categories, such as espresso machines).

    Plus, new filters introduced for grinder type and La Marzocco model options (PB, AV, EE etc)

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    La Marzocco Model Options on United Baristas Market

    Obviously the La Marzocco nomenclature is tricky: two AV machines of different models have more in common than a Linea Classic EE and a Linea Classic MP. To try and make things simpler on United Baristas Market, we've added a model option to La Marzocco espresso machine listings. So you now specifically add the option, for example, a Strada AV is: • La Marzocco • Strada • AV and a Linea PB AV is: • La Marzocco • Linea PB • AV At this point in time it doesn't make too much difference, but once a round of new listings have been added, we'll be able to add new functions to make finding the correct LM machine that much easier. So, for example, you'll be able to see all AV machines or refine EE options within Linea Classic. If this proves useful, we'll add the functionality to other equipment such as Victoria Arduino's Mythos grinders.  

    United Baristas
    Done ✅

    1

    In combination this means you can do things like:

    Great stuff 💪 but it get's even more powerful when used with the functions below 👇

    Location searches

    Location search has also been introduced to most categories and at most levels, so it is now easy to see items for sale in, say, Edinburgh with various levels of specificity. Let's use this example:

    This idea applies to most categories across United Baristas Market.

    Alerts / Notifications

    As well as being easier to navigate, search and refine, it also makes bespoke Market Alerts easier to create! You can set up alerts for specific items, in specific locations ⚡️

    For example, search using the filters:

    And then when logged in, just click 'Create Alert' to get notifications of new listings notifications! (let us do the work for you)

    Create Alert

    (For the geeks out there, yes, in fairness, it's always been possible to create these alerts if you happened to have a deep understanding of United Baristas Market, but now it's much easier and anyone can do it! ⚡️)

    Further information on Notifications is here. And we'll update the guidance and examples in due course now that United Baristas Market is more powerful than ever before. ☕️⚡️

    If you require help settign up a spefific search, please contact Support.

    So go on and try it out – here's the latest Things for Sale.

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  3. We have been implementing many small updates to United Baristas Market.

    It's going rather well. There's been significant changes to the infrastructure and backend with little disruption to people using United Baristas Market day-to-day. 💪

    We appreciate that some things have been a little unusual or temporarily not working while batches of updates are implemented. Thanks for your patience 🙏 – it's going to be great once we've finished.

    Here's some of the changes:

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    Updates to Listing Templates

    We are updating the design and style of listings on United Baristas Market. Market is now one year old and we've learnt a lot about how people use this service to buy and sell, so we're making changes to make things clearer, make the service even easier to use, and to prepare for forthcoming features. Please bear with us as we implement these changes, your listing may look temporarily awkward. But it'll be great when we've finished 👌

    United Baristas
    In progress 💪

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    New People Profiles

    We are implementing new profiles for individuals on United Baristas Market to make listing items easier. • New people category: https://market.unitedbaristas.com/list/community/people/ • New design and functions are being introduced You can use currently available functions while we do this work and we'll be updating relevant people when this feature is implemented so you can finish updating your profile and benefit from the new functions. 💪

    United Baristas
    Done ✅

    1

    What we are currently working on

    There's two key tasks to be done before we can finesse and finish this first phase of work. Specifically implementing new Company Profiles (which will replace market stalls) and updating the Commercial listings (which was business & property).

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    Commercial Listings on United Baristas Market

    We are thinking further about the future of Commercial listings (formerly property & business listings) on United Baristas Market https://market.unitedbaristas.com/list/market/commercial/ We've rolled out a number of updates, with more to come... see details below 👇 Have an idea for improvement? Drop a comment below or message us https://help.unitedbaristas.com/hc/en-gb/requests/new

    United Baristas
    Thinking about this 🤔

    2

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    New Companies Profiles on United Baristas Market

    We are starting to implement new Company Profiles on United Baristas Market. • Market Stalls will be transitioned to new Company Profiles – we will let you know when you have to update your profile New Company Profiles have a host of new features. Watch this space for details.

    United Baristas
    In progress 💪

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    What's next?

    We have now internally confirmed and resourced the scope of work for the current phase.

    As well as finishing the above tasks, some of the changes we have already made require time for new listings to be added to we can finish implementing new functions.

    For example, we've already made changes to how espresso machines are added (specifically La Marzocco).

    If the average espresso machine listing duration is 60 days, then we need to wait ~45 days for the clear majority of listings to have the new information so we can finish implementing the new searches/filters in a way that is useful for people using United Baristas Market.

    This means we're currently tracking towards finishing this phase of work in April 2022.

    1

    La Marzocco Model Options on United Baristas Market

    Obviously the La Marzocco nomenclature is tricky: two AV machines of different models have more in common than a Linea Classic EE and a Linea Classic MP. To try and make things simpler on United Baristas Market, we've added a model option to La Marzocco espresso machine listings. So you now specifically add the option, for example, a Strada AV is: • La Marzocco • Strada • AV and a Linea PB AV is: • La Marzocco • Linea PB • AV At this point in time it doesn't make too much difference, but once a round of new listings have been added, we'll be able to add new functions to make finding the correct LM machine that much easier. So, for example, you'll be able to see all AV machines or refine EE options within Linea Classic. If this proves useful, we'll add the functionality to other equipment such as Victoria Arduino's Mythos grinders.  

    United Baristas
    Done ✅

    1

    People adding listings should experience little disruption, but some things will be modified/different.

    Once things have progressed further, we will reach out to help people with existing profiles get them set up to take advantage of the new features and prepare for the new functions to be built in phase 2.

    It's really starting to feel like things are coming together nicely. Thanks for your support. If you have any questions, please contact Support. And here's the latest Things for Sale.

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  4. We are running a pilot streamlining the job application process on United Baristas Jobs.

    From today, job seekers are no longer required to log in to United Baristas Jobs when applying for a job.

    We want to know, does this adversely impact the quality of the applications?

    Let us know your experience 👇

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    📲Should it be necessary to sign in to apply for a job?

    We are opening a consultation on whether job seekers (candidates) should have to login to United Baristas Jobs to complete an application. There are two options: • People must sign in with UB-iD, which requires a verified email address or Google account • People can directly complete the application form, with a reCAPTCHA check Pros and Cons • UB-iD is the more secure, means that the email address is confirmed and isn't entered incorrectly – but also adds friction to the application process • Direct access to the application form makes applying easier, but creates opportunity for candidate's email address to be entered incorrectly (human error) and for spam applications Have a view, let us know 👇

    United Baristas
    Done ✅

    3

    Job Seekers still need to create an account and log in to:

    If logged in when making an application, the applications is stored in the job seeker's account for six months.

    All job applications are available to Companies on their Dashboard.

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  5. All the News

    Announcement

    All our news is now on United Baristas News.

    Specifically, we have:

    • merged the former 'newsroom' articles into the new News section
    • merged the former 'updates' articles into the new News section (as United Baristas Updates – this site – now serves that function)

    These steps complete the transition to United Baristas News 💪

    Media

    In you are in the media, information resources and contacts are in the relocated Media Centre.

    United Baristas News

    The new News section is for important information from across United Baristas, including key changes such as new services and features.

    United Baristas Updates

    Incremental updates and improvements to United Baristas services are documented on this site.

    Legacy Articles

    We are currently auditing legacy articles and will delete old information to prevent confusion moving forward.

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    Dealing with legacy Newsroom & Updates articles

    We are auditing old articles from the former Newsroom & Updates sections on United Baristas. The purpose is to delete out-of-date information to prevent confusion going forward This is a relatively low priority so please bear with us while we audit the articles. Most people can satisfactorily start with the most recent articles on United Baristas News https://unitedbaristas.com/news/ and work backwards. Please visit Help Centre and contact Support if you have any questions about using United Baristas services.

    United Baristas
    In progress 💪

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  6. Updates to Articles so that it's easier to see what's new, follow series and explore the topics and ideas you are interested in.

    Latest Articles

    Now view the latest Articles from each section, plus see how articles build a larger story with series and topics, such as on Climate Change.

    Introducing Life & Work

    Introducing the Life & Work section (which replaces and the expands the Barista Life section).

    The scope of these articles is well beyond barista jobs and we want to focus on more industry-wide issues and opportunities moving forward.

    Coffee people can also subscribe to our new Life, Work & Careers newsletter.

    Improved Navigation

    Updated drop-down menus in each section for clarity and easier use, especially on mobile.

    United Baristas Audio Articles

    Audio Articles have moved to unitedbaristas.com/audio-articles.

    Articles that are also available in audio are now primarily categorised by their article section for clarity.

    This is largely housekeeping, as going forward there will a) be more audio article episodes, and b) not all of them will also be written articles.

    You can subscribe now wherever you get your podcasts.

    Tweaked Topics

    Updated structure for Topics to make it more intuitive. For example, you can see common Topics.

    Article Archive

    You can still view all articles, from newest to oldest, in the Article Archive.

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  7. 📬 New Newsletters

    New Feature
    Announcement

    Today we announce four new Newsletters.

    Each newsletter has a specific focus and has new and exclusive subscriber-only content:

    Insights

    We unpack one interesting idea impacting the coffee community in an actionable and accessible way each month.

    Coffee's carbon footprint

    Get ready to take action on climate change with practical guidance on the biggest issue facing humanity, how it impacts coffee and what coffee people can do to reduce their emissions.

    Life, Work & Careers in coffee

    We’re exploring the United Baristas community’s experience of life and working in coffee. Plus, we're answering your questions, such as how to build a coffee career and ask for a pay rise.

    Managing people & building teams

    Information and tips to help you become an even better manager. Drawing on research, experience and industry networks, it's specifically for coffee people who manage coffee people.

    Subscribe today

    Subscribe to new Newsletters at unitedbaristas.com/newsletters/

    Transitioning to new Newsletters

    We have started to transition existing subscribers to new Newsletters as best as we can, but we anticipate you’ll need to finesse your preferences once the new system is live.

    It is no longer possible to subscribe to old newsletters. And further newsletters are to be announced. So, we'll provide specific updates to impacted subscribers in due course.

    Further updates on the transition.

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  8. Many coffee companies started using United Baristas Jobs in 2021. We are now helping more coffee businesses than ever before recruit and build teams. Our community, network and marketing functions attract better talent so you can better grow your coffee business. So here's a release with new featured and updates to help your coffee business recruit the best available talent in 2022.

    • Release: United Baristas Jobs v1.1

    Overview

    • Updated styling to increase ease-of-use and accessibility for all users
    • Increased security and performance to keep our community safe and your data secure
    • New job types and functions for greater clarity and increased flexibility
    • Improved application process
    • New Company Profiles
    • Various improvements and fixes

    Improvements when adding a job

    • Updated, streamlined job submission process
    • Added 'Remote Working' option as possible job location
    • Added new types of work, including Casual, Contract, Internship, Seasonal, Training and Volunteering
    • [fix] The lost job functions are back! Plus new functions added including Head of Coffee and Kitchen & Cooking added
    • Got distracted and didn't complete the job listing? A draft copy is now automatically saved on your Employer Dashboard so you can return later to post the job
    • Pay with crypto

    Improvements to job applications

    • Streamlined job application process and design
    • Share your Instagram profile as part of a job application
    • Added Candidate availability information to communicate when they would be available to start
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    📲Should it be necessary to sign in to apply for a job?

    We are opening a consultation on whether job seekers (candidates) should have to login to United Baristas Jobs to complete an application. There are two options: • People must sign in with UB-iD, which requires a verified email address or Google account • People can directly complete the application form, with a reCAPTCHA check Pros and Cons • UB-iD is the more secure, means that the email address is confirmed and isn't entered incorrectly – but also adds friction to the application process • Direct access to the application form makes applying easier, but creates opportunity for candidate's email address to be entered incorrectly (human error) and for spam applications Have a view, let us know 👇

    United Baristas
    Done ✅

    3

    Introducing Company Profiles

    • You can now create a Company Profile when adding a job
    • Your account can create and manage up to five Company Profiles, ideal for multi-brand companies
    • Each job is associated with one Company Profile
    • Add, edit and manage your Company Profiles from your Employer Dashboard
    • Updated guidance coming in Help Centre shortly - in the meantime please contact Support if you have any questions

    Updates to searching and viewing jobs

    Enhancements to marketing jobs

    There have been various enhancements to job marketing that are now benefiting all users. There is no need for you to do anything at this time. Further enhancements and options are scheduled for the forthcoming United Baristas Job v1.2.

    Other updates & fixes

    • Consolidation of guidance and templates to new Resources section
    • Various security and performance improvements
    • Removal of all Facebook tracking
    • Updated Privacy Policy and Cookie Policy
    • Jobs and applications now automatically deleted after 180 days
    • Default job search radius now 10 Km
    • [fix] Some order emails: So the mail server really didn't like our use of emojis. Most of you, however, think it's okay. I guess the technology will catch up in the future. For the time-being emojis have been removed and all emails are being sent correctly again.

    Have an idea?

    Share your idea to improve United Baristas Jobs.

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  9. Fusion is our project to bring United Baristas services closer together to make them even more powerful.

    Here's the latest updates, improvements and changes.

    Changes to communicating changes

    In December we explained we were making changes to how we communicate changes to United Barista services. Today we announced those changes on United Baristas News. For most users, that article contains what they need to know.

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    Updates to United Baristas for greater Ease of Use [Project Fusion]

    Okay everyone, we have started work to both better communicate information around United Baristas services as well as continue making the updates and improvements. It's going to be a journey for us as we are simultaneously: • making updates to United Baristas and United Baristas services • setting up new infrastructure to support all the lovely people that use United Baristas services • documenting changes and improving support for you on how to best use the new United Baristas services and troubleshoot any issues you might have This phase of Project Fusion is now Done 🚀 Read the announcement Changes to communicating changes in United Baristas News https://unitedbaristas.com/news/ So, here's where we are going... ✅ Introduce United Baristas Updates https://updates.unitedbaristas.com/ for community consultations and ideas on what we should do next, plus communicating our public roadmap and announcing incremental updates to United Baristas services • Currently adding ideas and information to the Roadmap ✅ Major updates will be announced here as well as on the main United Baristas site at https://unitedbaristas.com/news/ • Setting up https://unitedbaristas.statuspage.io/ to better communicate in realtime any issues, bugs and (heaven forbid!) outages • Setting up a new Help Centre with improved articles and support Where we are at • the change log has moved from Help Centre to https://updates.unitedbaristas.com/announcements • as we improve United Baristas services we can (sometimes by accident and sometimes out of necessity) temporarily break existing things. So people don't add points that are already under development, the service status page in Help Centre has moved to the Known Issues section on our Roadmap: https://updates.unitedbaristas.com/roadmap These are all things that are tied in with large feature development projects. And – of course – if there is a critical bug, you can see the current status of United Baristas services at https://unitedbaristas.statuspage.io/ • as the current version of United Baristas Help Centre is being retired – no further updates will be made to the support articles. You can read the existing articles. And, of course, you can still open a support ticket from https://help.unitedbaristas.com/hc/en-gb. The new United Baristas Help Centre to be launched in 2022 What's next? • finish these transitions • swap out some infrastructure United Baristas uses to further increase the performance of our services and your privacy If you have ideas you want to share, add them to Ideas: https://updates.unitedbaristas.com/b/6m4grxm4/feature-ideas Thanks for using United Baristas and being part of the journey - you're awesome ⚡️☕️

    United Baristas
    Done ✅

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    Performance enhancements

    This phase of Project Fusion also included server upgrades and updates to make our services faster and more stable for our community. This is the third time we've changed servers in 12 months because we have been growing so fast 📈.

    Hopefully we have more accurately predicted our growth for the year ahead and we can now spend more time making United Baristas great and less time working on the engine.

    Privacy updates

    The above updates also included various security and privacy enhancements for our community and your data.

    We’ve cut a number of third party trackers across United Baristas, most notably Facebook's pixel in 2021. After almost of year of being without the pixel (it was slow, buggy and only useful for Facebook marketing) we see no reason to introduce it again so we are announcing it's gone.

    We are currently running a consultation on Google tracking. Our sites currently use Google Analytics, but we’re considering dropping it. Your thoughts are welcome.

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    Privacy Enhancement – Removing Google Analytics – Community Consultation [Project Fusion]

    We are considering enhancing user privacy by removing Google Analytics from United Baristas. We are currently considering alternatives and options and would welcome your feedback on whether our use of Google Analytics present any privacy concerns for you – please let us know 👇 We use Google Analytics to do things like count visitors and understand what segments of user use United Baristas and how they use it. By using Google Analytics we are able to identify areas for improvement to United Baristas and better market your listings because we understand what types of people are likely to apply for your job or buy you item, for example. However, Google Analytics tracks people both on our sites – and then Google understands were else you've been on the web because Google is almost everywhere. Some people care, some people don't. But we are open to ways we can get the information we need without someone like Google tracking you across the internet. For example, in 2021 we ended Facebook's (now Meta, which also includes Instagram etc) tracking you across United Baristas. If you've got thoughts on this or other aspects, please let know and help shape the future of United Baristas

    United Baristas
    Thinking about this 🤔

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    We've also added some tracking to monitor our servers but they do collect some data about your use of United Baristas. So while the direction of travelling is for less third-party tracking, we still require some to make United Baristas work and to further improve it.

    Because of these changes, we have today updated our:

    We’ve also tightened up the auto-deletion of your information from our servers. For example, job listings and applications are now deleted after 180 days because people can gain many new skills in six months and we see no reason why they should be judged on who they once were.

    People probably don’t appreciate just how privacy-focused United Baristas is – and how sloppy many organisations in the coffee industry are. We are thinking about how we can educate organisations from our experience but we also don't want to be all-preachy about it. We think our approach is working well for United Baristas, our users and the community as a whole. But we've still got further room for improvement. As always, your suggestions are welcome.

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  10. United Baristas has grown quickly 📈.

    Our services are a key part of United Baristas and coffee people are using Jobs and Market more than ever before, so we now need to update our infrastructure so we can better support your use of United Baristas services.

    United Baristas Updates

    We are introducing United Baristas Updates to better communicate upcoming and implemented changes to United Baristas services.

    It's going to take a little time and be a journey as we are simultaneously:

    • making updates to United Baristas and United Baristas services
    • setting up United Baristas Updates
    • building a new Help Centre

    You can find out more about the changes and where we are at in this transition 👇

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    Updates to United Baristas for greater Ease of Use [Project Fusion]

    Okay everyone, we have started work to both better communicate information around United Baristas services as well as continue making the updates and improvements. It's going to be a journey for us as we are simultaneously: • making updates to United Baristas and United Baristas services • setting up new infrastructure to support all the lovely people that use United Baristas services • documenting changes and improving support for you on how to best use the new United Baristas services and troubleshoot any issues you might have This phase of Project Fusion is now Done 🚀 Read the announcement Changes to communicating changes in United Baristas News https://unitedbaristas.com/news/ So, here's where we are going... ✅ Introduce United Baristas Updates https://updates.unitedbaristas.com/ for community consultations and ideas on what we should do next, plus communicating our public roadmap and announcing incremental updates to United Baristas services • Currently adding ideas and information to the Roadmap ✅ Major updates will be announced here as well as on the main United Baristas site at https://unitedbaristas.com/news/ • Setting up https://unitedbaristas.statuspage.io/ to better communicate in realtime any issues, bugs and (heaven forbid!) outages • Setting up a new Help Centre with improved articles and support Where we are at • the change log has moved from Help Centre to https://updates.unitedbaristas.com/announcements • as we improve United Baristas services we can (sometimes by accident and sometimes out of necessity) temporarily break existing things. So people don't add points that are already under development, the service status page in Help Centre has moved to the Known Issues section on our Roadmap: https://updates.unitedbaristas.com/roadmap These are all things that are tied in with large feature development projects. And – of course – if there is a critical bug, you can see the current status of United Baristas services at https://unitedbaristas.statuspage.io/ • as the current version of United Baristas Help Centre is being retired – no further updates will be made to the support articles. You can read the existing articles. And, of course, you can still open a support ticket from https://help.unitedbaristas.com/hc/en-gb. The new United Baristas Help Centre to be launched in 2022 What's next? • finish these transitions • swap out some infrastructure United Baristas uses to further increase the performance of our services and your privacy If you have ideas you want to share, add them to Ideas: https://updates.unitedbaristas.com/b/6m4grxm4/feature-ideas Thanks for using United Baristas and being part of the journey - you're awesome ⚡️☕️

    United Baristas
    Done ✅

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    Our plan is to communicating things in a way that will give you the information you need, but we understand that these updates will create significant change for some people – so reach out to Support if you get lost or can't work something out.

    Share your ideas to make United Baristas even better ⚡️

    Have an idea to improve United Baristas?

    You can now share it here, see other ideas and view the updates we're working on. You can learn more about sharing ideas 👇

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    👋 Welcome to United Baristas updates

    United Baristas Updates is the new site for us to better communicate service updates to you, and for you to suggest how we can further improve United Baristas services. • See what we're launching next in the Roadmap: https://updates.unitedbaristas.com/roadmap 🚀 • Learn about recent updates to United Baristas services: https://updates.unitedbaristas.com/announcements 📣 • Share your idea to improve United Baristas services: https://updates.unitedbaristas.com/b/6m4grxm4/feature-ideas 💡 Sharing your idea You can add your idea for improving United Baristas services on this page. Before you do, check to see if someone has already added it – if so, all you need to do is upvote it And if you want to provide feedback 💬 or report a bug 🐛, please do so through Help Centre Need Help using United Baristas? You can get help using our services in our Help Centre https://help.unitedbaristas.com/ plus you can contact Support to troubleshoot an issue, report a bug or get further information on using United Baristas. ⚡️☕️

    United Baristas

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    What's next?

    We are currently working on:

    • United Baristas Jobs 1.1: many ideas already implemented, design changes made and further updates coming early 2022
    • United Baristas: updates to articles and some design changes made – further announcements made in early 2022
    • United Baristas Equipment: massive changes coming as we move the service's functions into United Baristas Market – watch this space
    • United Baristas Market: new features being introduce as incorporate Equipment's functions, update the design and make general improvements – follow the changes here

    Until next time, enjoy the coffee ☕️

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