Updates across United Baristas

Recent updates and improvements. Plus, learn more about major updates on United Baristas News.

  1. Updates to United Baristas Services

    Improvement

    We've made further improvements over recent weeks, plus numerous changes in preparation for forthcoming updates. Here's a summary of the latest changes you'll notice:

     

    Directory

    Companies, people and brands are now part of Directory. We're improving how each of these profiles connect with each other, as well as with Equipment, Jobs and Marketplace.

    People Profiles

    There have been significant updates to people's profiles on United Baristas. You can learn more about creating your profile and the new features, including:

    • add a profile picture and header image
    • add your experiences
    • optionally display your openness to a new coffee job
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    Updated People Profiles

    We are implementing new profiles for individuals on United Baristas. • New people category: https://services.unitedbaristas.com/service/directory/people/ • New design and functions are being introduced You can use currently available functions while we do this work and we'll be updating relevant people when this feature is implemented so you can finish updating your profile and benefit from the new functions. 💪

    together
    Done ✅

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    Notifications

    New notifications also allow you to receive search notification of updated profiles, plus get updates from specific people, company or brand profiles. Notifications also work with Equipment, Jobs and Marketplace.

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    United Baristas Services Notifications

    Want to be notified when specific item is listed on Marketplace? Or maybe you want to be notified when a listing, company or product is updated? The new functions will enable you to can create specific, personal notifications so you can keep up-to-date with the latest from across United Baristas Services.

    together
    Done ✅

    3

    Emails

    To support new notifications we have redesigned our emails for clarity and sending enhanced security. Here's a couple of things to note:

    • Job Alerts are now Notifications
    • If you have issues receiving new United Baristas Services emails, guidance is in Support Centre
    • Following changes to UB-ID, if you don't receive your UB-iD password reset email, please read this guidance 
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    UB-iD Improvements

    Implement a new generation of UB-iD with improved ease-of-use and enhanced security.

    together
    Done ✅

    1

    Fixes

    As we update the site in preparation for major updates next year, we occasionally break things where unexpected incompatibility is an issue. Here's some bugs we hope you didn't encounter:

    • Fixed error preventing some users adding new plans to their Company Profile
    • Fixed an error where occasionally the page would freeze when editing a listing
    • Fixed links to popular products from Brand profiles
    • Fixed an error preventing downloads from Equipment Catalogue and Jobs for users that were not signed in

    If you encounter an error, please check known issues, and if it's not listed then open a Support ticket.

    Like

  2. Improvements and changes to People Profiles

    Improvement

    We've made improvements and changes to People Profiles on United Baristas.

     

    New features and improvements

    • Showcase your work and achievements with Experiences
    • Communicate your openness to a new coffee job
    • Add profile picture and header image

     

    Experiences

    You can now add key experiences from your coffee career. Communicate periods of employment, achievements and awards. Think of it as a potted version of your CV. Most people looking for work should add 2 to 5 experiences.

     

    Open to work?

    You can now display your openness to a new job. Opt for:

    • Looking for my next job, or
    • Open to opportunities

    If you select either of these options, the enquiry form is displayed on your profile so companies can contact you without you having to share your email, phone or socials.

     

    Profile pictures

    Add a profile picture and header to your profile to make it your own.

     

    Expiry & renewal

    To keep United Baristas tidy, you'll need to update your profile at least every 18 months otherwise it'll be unpublished and subsequently deleted several weeks later.

    1

    Updated People Profiles

    We are implementing new profiles for individuals on United Baristas. • New people category: https://services.unitedbaristas.com/service/directory/people/ • New design and functions are being introduced You can use currently available functions while we do this work and we'll be updating relevant people when this feature is implemented so you can finish updating your profile and benefit from the new functions. 💪

    together
    Done ✅

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    Next steps

    These updates are all compatible with forthcoming changes to better integrate United Baristas services. This is a multi-step project for us and updates will be incrementally rolled out into early 2025.

    1

    United Baristas Services – bringing everything together [Project Ensemble]

    Work has started this autumn on Project Ensemble, our effort to bring together all our services into one place. It's going to be a massive, multi-stage project that will take much of 2024 as we integrate jobs, new and used equipment, companies and profiles as well as commercial sales. The first big step was incorporating Equipment into Market so that it would integrate with Marketplace and Company Profiles. Many of you are already finding this useful, so we are embarking on the next step. We are updating you now so can appreciate the bigger picture as we make the next updates. Together, they'll build the future of United Baristas. Specific updates to follow as changes are made. And if you have any suggestions drop us a line. Thanks for your ongoing support and all the best for the year ahead.

    together
    In progress 🧑‍💻

    2

    New design

    A new Profile design is scheduled for early 2025. Start using these new features from today and they'll be further enhanced with the new design.

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    United Baristas – New Design

    A new look is coming to United Baristas. The changes will make • United Baristas easier to view, read and browse • unify the design across United Baristas and all our services • make functions easier to use

    together
    In progress 🧑‍💻

    1

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  3. New, powerful, personal Notifications

    New Feature

    Notifications are now available across United Baristas and are designed to help you stay informed about the things you care about.

    Here's how to create powerful, personal notifications.

     

    UB Notifications

     

    Tip: set specific notifications

    Tailor your notifications as specifically as possible. For example, if you're looking for a La Marzocco Linea PB, live near Bath and don't want to travel far, you can set notifications for any of the following options – but the most specific option is likely the best:

    Notifications are not limited to Marketplace listings; they also apply to Jobs, Equipment, Companies, and more — plus across all locations.

    Whether you're tracking local job listings, want to discover new engineers or get updates on key coffee equipment, the possibilities are endless. The power is now in your hands 👐.

    Tip: batch notifications

    You can also choose how frequently you receive each Notification:

    • Immediately – as it happens
    • Daily – grouped into one daily email
    • Weekly – grouped into one weekly email

    Managing Notifications

    You can update notifications as your needs change:

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    United Baristas Services Notifications

    Want to be notified when specific item is listed on Marketplace? Or maybe you want to be notified when a listing, company or product is updated? The new functions will enable you to can create specific, personal notifications so you can keep up-to-date with the latest from across United Baristas Services.

    together
    Done ✅

    3

    And some Notification styling is awkward as we prepare to implement the new United Baristas design, please bear with us.

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    United Baristas Services – Styling 🎨

    Some pages are awkward as we update templates across United Baristas Services. We are simultaneously updating the software that powers United Baristas and preparing to implement a new design. We'll seek to make these changes as smoothly as possible, however some pages and functions will be awkward at various times. It'll all be worth it in the end.

    together
    Known Issues ❎

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  4. Introducing Support Centre – a new name for an old friend

    Announcement

    Support Centre is the new name for Help Centre.

    Rationale

    We are simplifying things across United Baristas and it makes more sense to us that you view support articles and get assistance from support in... Support Centre.

    Redirection

    All current articles redirect to Support Centre. If you encounter a broken link it is because an article has been revised, superseded or deleted. You can both search and browse current articles.

    Updates to Support Centre articles

    As we continue to update United Baristas Services, Support Centre articles will become increasingly out-of date.

    1

    United Baristas Services – bringing everything together [Project Ensemble]

    Work has started this autumn on Project Ensemble, our effort to bring together all our services into one place. It's going to be a massive, multi-stage project that will take much of 2024 as we integrate jobs, new and used equipment, companies and profiles as well as commercial sales. The first big step was incorporating Equipment into Market so that it would integrate with Marketplace and Company Profiles. Many of you are already finding this useful, so we are embarking on the next step. We are updating you now so can appreciate the bigger picture as we make the next updates. Together, they'll build the future of United Baristas. Specific updates to follow as changes are made. And if you have any suggestions drop us a line. Thanks for your ongoing support and all the best for the year ahead.

    together
    In progress 🧑‍💻

    2

    The current plan is to document changes here in Updates as we go, complete all updates to Services, and then comprehensively revise Support Centre articles.

    Support Centre articles written before July 2024 are at greater risk being out-of-date.

    If you can't figure something out in the interim, please reach out to Support.

    Like

  5. Housekeeping - United Baristas Services – August 2024

    Fix
    Improvement

    We’ve made several improvements, changes and temporary fixes as we prepare for a major update to United Baristas Services.

    1

    United Baristas Services – bringing everything together [Project Ensemble]

    Work has started this autumn on Project Ensemble, our effort to bring together all our services into one place. It's going to be a massive, multi-stage project that will take much of 2024 as we integrate jobs, new and used equipment, companies and profiles as well as commercial sales. The first big step was incorporating Equipment into Market so that it would integrate with Marketplace and Company Profiles. Many of you are already finding this useful, so we are embarking on the next step. We are updating you now so can appreciate the bigger picture as we make the next updates. Together, they'll build the future of United Baristas. Specific updates to follow as changes are made. And if you have any suggestions drop us a line. Thanks for your ongoing support and all the best for the year ahead.

    together
    In progress 🧑‍💻

    2

    Enhancements to Search

    With more-and-more listings, we want to make it as easy as possible to find suitable jobs and equipment.

    Search now organises results into four distinct sections:

    • Sections - relevant listing and profile categories
    • Listings & Profiles - relevant results
    • Store – relevant products
    • Explore – other relevant, key pages

    You can make very specific searches, such as 'Victoria Arduino engineers London', 'used GS3' or 'Barista jobs in Edinburgh'. Remember, if you wish to view all relevant listings it is easier to use Filters.

    UB Search 2024

    We’ve also removed sold and recently expired listings from search results. There are two changes you may need to make:

    1. if you wish to check sold prices, start in the relevant Marketplace section (for example, coffee equipment) and use Filters and toggle the Status to 'Sold'
    2. if you wish to re-list once it expires, you can no longer find the listing through search. Instead, sign in to your Account > Manage Listings.

     

    Sold Marketplace listings

    If you mark your Marketplace listing as 'sold', the payment and contact information is removed and the listing no longer:

    • appears in search results (though it will remain in Filter results)
    • nor displayed in related Marketplace listings

    These changes further reduce the visibility of sold listings. If your sale falls through, remember to change the status back to something other than 'sold'. We recommend using the 'under offer' status until sales are completed.

     

    Signing in

    You can no longer sign in to United Baristas using Google. To continue using United Baristas Services, simply create a new password.

    Your email address is the unique identifier. For example, if the Google Account associated with your UB-iD was person@gmail.com, then enter the email and continue to create a password.

    Steps to sign in:

    1. start Sign In to your Account 
    2. enter your email address
    3. create a password by following the Forgot Password link
    UB-iD login 2024

    Additional guidance is available in Support Centre.

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    UB-iD Improvements

    Implement a new generation of UB-iD with improved ease-of-use and enhanced security.

    together
    Done ✅

    1

     

    Accounts updates, plus receipts and invoices

     Accounts have been amended to make functions clearer.

    Additionally, when you pay to list on United Baristas Services, the receipt/invoice is issued through Stripe and emailed at the time of purchase. Now, a copy is also available via a link from your Account.

     

    Directory

    The profiles section has been renamed to 'Directory'. Going forward, Directory will house both People and Company profiles, plus we will add new functions and features.

     

    Equipment Store product finder

    We've updated Product Finder to make it easier to sort equipment available on United Baristas Store by edit.

     

    Removed 'Discussions' from Marketplace listings

    You can no longer comment on Marketplace listings. This function was seldom used, as most people prefer to message their questions directly. We believe that having two methods to ask questions risked causing confusion.

     

    Following Listings, Jobs & Profiles

    We have temporarily removed the “Follow” button for users who are not signed in. (Recent backend updates caused the button to do nothing if clicked without being signed in.)

    To follow a listing, job, or profile, sign in first and then follow.

    Follow functions will be updated with the forthcoming updates to Notifications.

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    United Baristas Services Notifications

    Want to be notified when specific item is listed on Marketplace? Or maybe you want to be notified when a listing, company or product is updated? The new functions will enable you to can create specific, personal notifications so you can keep up-to-date with the latest from across United Baristas Services.

    together
    Done ✅

    3

     

    Numerous temp fixes

    There are numerous small styling fixes to buttons, margins and blocks. As we make backend changes in advance of the new styling changes, some of the existing styles may look a bit odd. If some thing is too much, not working or unclear – please let us know.

    1

    United Baristas Services – Styling 🎨

    Some pages are awkward as we update templates across United Baristas Services. We are simultaneously updating the software that powers United Baristas and preparing to implement a new design. We'll seek to make these changes as smoothly as possible, however some pages and functions will be awkward at various times. It'll all be worth it in the end.

    together
    Known Issues ❎

    1

    Like

  6. The next chapter of our journey begins with updates to Articles.

    Announcement

    United Baristas has long offered a unique blend of thought-provoking ideas and actionable information.

    Our articles have become increasingly comprehensive as we tackle the complex opportunities and challenges facing the industry. The old templates were stretched to their limits, so we've introduced a new design that makes searching, browsing, and reading easier.

     https://unitedbaristas.com/ 

     

    Articles are easier to browse, search and read

    •  View Articles
    • Explore articles from across United Baristas by theme with Collections.
    • Follow the development of topics across articles with Series.
    •  Listen to key articles with Audio Articles.
    • Save articles to your account with Bookmarks.

     

    New United Baristas design

    Improvements to Articles are part of a larger update.

    We’ve completely rebuilt United Baristas to better communicate our actions across the coffee community, further reduce our carbon footprint and build a foundation for our future plans.

     

    What's next?

    We have begun implementing the new design across United Baristas Services. This is a large, multi-stage project for us and will take some time.

    Upcoming changes, work-in-progress and new features will be communicated in the Updates section. Thanks in advance for your patience and use of United Baristas. It's great to see our Services used by so many people from across the coffee community.

     

    1

    United Baristas – New Design

    A new look is coming to United Baristas. The changes will make • United Baristas easier to view, read and browse • unify the design across United Baristas and all our services • make functions easier to use

    together
    In progress 🧑‍💻

    1

    1

    United Baristas Services – bringing everything together [Project Ensemble]

    Work has started this autumn on Project Ensemble, our effort to bring together all our services into one place. It's going to be a massive, multi-stage project that will take much of 2024 as we integrate jobs, new and used equipment, companies and profiles as well as commercial sales. The first big step was incorporating Equipment into Market so that it would integrate with Marketplace and Company Profiles. Many of you are already finding this useful, so we are embarking on the next step. We are updating you now so can appreciate the bigger picture as we make the next updates. Together, they'll build the future of United Baristas. Specific updates to follow as changes are made. And if you have any suggestions drop us a line. Thanks for your ongoing support and all the best for the year ahead.

    together
    In progress 🧑‍💻

    2

    1

    United Baristas Services – Styling 🎨

    Some pages are awkward as we update templates across United Baristas Services. We are simultaneously updating the software that powers United Baristas and preparing to implement a new design. We'll seek to make these changes as smoothly as possible, however some pages and functions will be awkward at various times. It'll all be worth it in the end.

    together
    Known Issues ❎

    1

     

    Like

  7. Managing multiple updates across United Baristas – ongoing, minor disruptions

    Improvement
    Announcement

    We are in the middle of a project to update all of United Baristas. It's called Project Ensemble and the objective is to

    • unify the design across United Baristas
    • integrate all our Services in one place and make them easier to use

     

    Work started in 2023 when we brought together some existing services on https://services.unitedbaristas.com/ 

    The next step is to push updates to our live sites. We plan do this in phases, which will cause a series of temporary disruptions:

    • some pages will periodically look awkward as the functions and the design fall in-and-out of sync
    • some functions will temporarily be removed

     

    At the end of the project:

    • All services will be on United Baristas Services
    • There will be a new United Baristas design
    • Functions, such as UB-iD, will be updated

     

    Thanks for your patience while we make these improvements. If you have any questions or something isn't working as expected, please contact Support.

    1

    United Baristas Services – bringing everything together [Project Ensemble]

    Work has started this autumn on Project Ensemble, our effort to bring together all our services into one place. It's going to be a massive, multi-stage project that will take much of 2024 as we integrate jobs, new and used equipment, companies and profiles as well as commercial sales. The first big step was incorporating Equipment into Market so that it would integrate with Marketplace and Company Profiles. Many of you are already finding this useful, so we are embarking on the next step. We are updating you now so can appreciate the bigger picture as we make the next updates. Together, they'll build the future of United Baristas. Specific updates to follow as changes are made. And if you have any suggestions drop us a line. Thanks for your ongoing support and all the best for the year ahead.

    together
    In progress 🧑‍💻

    2

    1

    United Baristas – New Design

    A new look is coming to United Baristas. The changes will make • United Baristas easier to view, read and browse • unify the design across United Baristas and all our services • make functions easier to use

    together
    In progress 🧑‍💻

    1

    1

    United Baristas Services – Styling 🎨

    Some pages are awkward as we update templates across United Baristas Services. We are simultaneously updating the software that powers United Baristas and preparing to implement a new design. We'll seek to make these changes as smoothly as possible, however some pages and functions will be awkward at various times. It'll all be worth it in the end.

    together
    Known Issues ❎

    1

    1

    Coffee Events Calendar

    Coffee Events Calendar is temporarily unavailable while we integrate it into United Baristas Services.

    together
    In progress 🧑‍💻

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    Like

  8. Jobs 3

    Announcement

    The all-new Jobs 3 is fully integrated into United Baristas:

    • re-built from the ground up on the same platform as Marketplace and Equipment
    • simplified job listing process
    • integrated application tools
    • cost-effective job marketing options
    • syncs with Company and People profiles
    • use notifications for job search alerts

    You can find out more at https://services.unitedbaristas.com/jobs/ 

     

    Here's what you need to know

     

    Here's some things job seekers need to know:

     

    Here's some things employers need to know:

    • Start adding new job listings to Jobs 3
    • All visitors, including applicants, are now directed to Jobs 3
    • Make sure you download any legacy information you require from Jobs 2 before 14 January 2024 – we sent you a link on 29 December 2023
    • All employer kit subscriptions were cancelled today - the balance of the subscription period has been added to a Company Profile subscription on United Baristas Services.

     

    Here's some things Company Profile subscribers need to know:

    • you now get access to free enhanced job listings and discounted featured job listings
    • Job listings, as well as Marketplace listings, are displayed on your profile

     

    People Profiles now integrate with Job 3. Display:

    • your current role
    • your accreditations and qualifications
    • if you are open to opportunities or looking for a new job

     

     

    Information

     

    Why have you made this change?

    The future of United Baristas is everything in one place. This offers greater ease for people using our services, greater reach for you and a simplified development schedule for us. This is the next step in our strategy. We started by building the new Marketplace in 2021, incorporated Equipment last year and are now integrating Jobs.

     

    Is Jobs 3 suitable for me?

    Jobs 3 incorporates the same features that have made Marketplace 2 popular, including powerful search, sophisticated filters, and an easy-to-use design. Plus, we think coffee people will like discovering current coffee jobs while browsing United Baristas.

     

    How do I get started?

    Just sign in to United Baristas like before, but now all our services are in one place, and you can manage everything from your account.

     

    I need further help!

    We will shortly update Help Centre. If you need assistance in the meantime, please contact support.

     

    What are you doing this year?

     

    Whatever your goals for the year ahead, we wish you all the best. We hope you enjoyed the break and that you come back refreshed and invigorated for 2024.

     United Baristas Jobs 

     

    1

    United Baristas Services – bringing everything together [Project Ensemble]

    Work has started this autumn on Project Ensemble, our effort to bring together all our services into one place. It's going to be a massive, multi-stage project that will take much of 2024 as we integrate jobs, new and used equipment, companies and profiles as well as commercial sales. The first big step was incorporating Equipment into Market so that it would integrate with Marketplace and Company Profiles. Many of you are already finding this useful, so we are embarking on the next step. We are updating you now so can appreciate the bigger picture as we make the next updates. Together, they'll build the future of United Baristas. Specific updates to follow as changes are made. And if you have any suggestions drop us a line. Thanks for your ongoing support and all the best for the year ahead.

    together
    In progress 🧑‍💻

    2

    1

    United Baristas Jobs 3

    The all-new Jobs 3 is fully integrated into United Baristas Re-built from the ground up to benefit from our community connections and better connect coffee people with coffee jobs. Learn more 👇 https://services.unitedbaristas.com/jobs/

    together
    Done ✅

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    Cover Letter Assistant

    With the forthcoming Cover Letter Assistant we'll write a personal cover letter for your next coffee job application. Strong cover letters have better results and we want to help coffee people make great applications when applying for coffee jobs. It's straightforward to use: add some details about yourself and the job, upload your CV, and we'll draft a suitable cover letter for your application.

    together
    Planned 🗒

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    Like

  9. Introducing United Baristas Services - Step 1

    Announcement

    New URL

    We are now directing all Marketplace and Equipment visitors to a new sub-domain for the forthcoming United Baristas Services https://services.unitedbaristas.com/ 

    This is the first step to bring all our services together, including Equipment, Jobs and Marketplace.

    We're rolling out updates...

    Most users won't notice any significant changes just yet, but we'll be rolling out updates over the Christmas – New Year break.

    There may be periodic outages of some functions as we make changes. If you encounter an issues, please try again shortly. If the issue persists, of you have any questions, please contact Support.

    1

    United Baristas Services – bringing everything together [Project Ensemble]

    Work has started this autumn on Project Ensemble, our effort to bring together all our services into one place. It's going to be a massive, multi-stage project that will take much of 2024 as we integrate jobs, new and used equipment, companies and profiles as well as commercial sales. The first big step was incorporating Equipment into Market so that it would integrate with Marketplace and Company Profiles. Many of you are already finding this useful, so we are embarking on the next step. We are updating you now so can appreciate the bigger picture as we make the next updates. Together, they'll build the future of United Baristas. Specific updates to follow as changes are made. And if you have any suggestions drop us a line. Thanks for your ongoing support and all the best for the year ahead.

    together
    In progress 🧑‍💻

    2

     

    Like

  10. Introducing United Baristas Finance. Buy coffee equipment today, pay over 3, 6 or 12 months

    New Feature

    United Baristas Finance enables coffee businesses to upgrade their coffee-equipment to boost business profitability by increasing quality and productivity.

    Our all-new finance packages provide UK coffee companies with interest-free terms or low-interest monthly instalments when investing in new coffee equipment.

    There’s no awkward meetings with men in ill-fitting suits, no paperwork or no personal guarantees. The entire application and purchase process is done online with a few clicks through United Baristas Equipment Store.

     

     Learn more about United Baristas Finance 

     

    1

    United Baristas Services – bringing everything together [Project Ensemble]

    Work has started this autumn on Project Ensemble, our effort to bring together all our services into one place. It's going to be a massive, multi-stage project that will take much of 2024 as we integrate jobs, new and used equipment, companies and profiles as well as commercial sales. The first big step was incorporating Equipment into Market so that it would integrate with Marketplace and Company Profiles. Many of you are already finding this useful, so we are embarking on the next step. We are updating you now so can appreciate the bigger picture as we make the next updates. Together, they'll build the future of United Baristas. Specific updates to follow as changes are made. And if you have any suggestions drop us a line. Thanks for your ongoing support and all the best for the year ahead.

    together
    In progress 🧑‍💻

    2

     

    Like