Updates across United Baristas

Recent updates and improvements. Plus, learn more about major updates on United Baristas News.

  1. Introducing United Baristas Market 2

    New Feature

    Today we release United Baristas Market 2! 🎉

    It's a big moment for us – and offers many benefits for you.

    Market 2 is packed with new features helping baristas and coffee businesses buy, maintain, service and sell coffee-making equipment.

    On Market 2, everything connects

    At the heart of Market is three interconnecting functions:

    • enhanced Marketplace
    • new Product Catalogue
    • new Company Profiles

    Marketplace

    Buy and sell directly with other baristas

    We've enhanced Marketplace listings with improved search, secure Trustshare payments, integration with the Product Catalogue, and more...

    Use new, powerful filters to find items.

    UBM Used Kees van der Westen

    Easily learn more about products, plus see local engineers who can work on equipment in need of service or repair.

    UBM Equipment Condition Engineer Links

    Product Catalogue

    Explore products for your business

    We've added 50 of the most popular coffee equipment products (and more coming) so you can easily:

    • get specifications and product information
    • buy new
    • see second-hand
    • source parts
    • find engineers

    UBM2 Victoria Arduino Eagle One

    Company Profiles

    Find importers, equipment sellers, parts suppliers and engineers

    Use the new, powerful filters to find the companies offering the products and services you need. Including:

    • importers & parts
    • roasters
    • equipment sellers
    • engineers

    UBM_v2_Companies_Engineers_AdobeExpress

    Discover United Baristas Market 2

    You can start using United Baristas Market 2 today.

    It's easy to use Market 2, but do contact support if you have any questions – especially while we update Help Centre articles.

    United Baristas Market ➜

    1

    United Baristas Market – Major Updates

    📣 Major updates are underway on United Baristas Market. This is a comprehensive and complex update, so we have opted to implement it in micro-stages. Please bear with us as we make these improvements. While critical functions will remain operational, some features may temporarily break as we push various updates. Please notify us if something critical doesn't work properly. We'll try out best not to break anything 💔 Information coming on new features and functions when they are implemented. For now we are primarily rolling out changes to make these future changes possible. Think of it as the foundational works – the rest is still to be built 🏗 United Baristas Market is one of our most-popular services and it is great to be back working on it. It's doing great and important work keeping that coffee equipment in use and helping out coffee people and businesses. We have new ideas to make things even better ⚡️ There are a number of consultations open relating to the future of United Baristas Market. Do tell us what you think, especially if you have strong ideas – details on Roadmap https://updates.unitedbaristas.com/roadmap and you can message us through Help Centre. Until next time!

    United Baristas
    Done ✅

    8

    1

    Incorporating Equipment functions in United Baristas Market

    Okay, this is a massive update. Based on the learning from United Baristas Equipment [Beta], we paused development in 2021 with intention of implementing those functions directly into United Baristas Market. Today, we are announcing that work is underway to: • incorporate the equipment directory directly into United Baristas Market • move all company profiles, including engineers, into United Baristas Market • implement associated servicing and retailer searches into United Baristas Market We will notify impacted businesses once we have prepared the necessary steps for the transition. It's a big project for us, so please be patience and bear with us while we make these changes. Updates on the progress below 👇

    United Baristas
    Done ✅

    2

    1

    Payment options on United Baristas Market

    We are updating both the communication and function of payment options on United Baristas Market. The purpose is to make buying items easier, to further enhance community safety and make the listing process more straightforward. While we make these changes, some payment options will be removed and others will be temporarily unavailable. Unfortunately in some cases some users will need to update their payment options as we are not able to transfer all setting from the old to the new configuration. We will update all users when we have finished this work.

    United Baristas
    Done ✅

    8

    1

    New Companies Profiles on United Baristas Market

    We are starting to implement new Company Profiles on United Baristas Market. • Market Stalls will be transitioned to new Company Profiles – we will let you know when you have to update your profile New Company Profiles have a host of new features. Watch this space for details.

    United Baristas
    Done ✅

    5

    Like

  2. New features for Marketplace listings - On Market 2, everything connects

    Improvement

    On Market 2, all listings benefit from local connections, plus coffee equipment items also connect with the new Product Catalogue.

    Marketplace is back

    We’ve re-introducing the ‘Marketplace’ section for listings.

    Actually, it never went away. When we launched United Baristas Market, it was unnecessarily complex to write ‘Marketplace’ inside Market – so we trimmed our language.

    You can still buy and sell anything coffee-related, directly with other baristas, on Marketplace.

    And on Market 2, Marketplace listings automatically connect with both the new Product Catalogue and Company Profiles.

    This creates new opportunities for baristas and coffee business. Let's quickly explore three new features.

    Local

    Proximity matters when buying and selling heavy items. So Market 2 makes it easier to shop local and discover other local listings.

    Plus, Market 2 also displays local engineers.

    This is designed to help the coffee community better source and service equipment. For example, you can buy a used item, ship it straight to a local engineer for servicing, before putting it into service. 💪

    There's many other benefits to sourcing equipment and services locally, and you'll find other local items and companies across Market 2.

    Video

    You can now upload video, directly from your mobile 📲

    Video is now available on all listings with a media pack. More details on this enhancement are available here.

    Products: specifications, new & used

    Marketplace listings now also connect with the Product Catalogue!

    (we told you about the new Product Catalogue last week)

    Buying a used Mythos One and want to learn more about it? Want to change the clump crusher? Need it serviced? Interested to buy a new one? Just open the product info link.

    United Baristas Market Product Catalogue Victoria Arduino Mythos One

    From the product page you can do amazing things, like:

    • View the product specs
    • View brochures, guides and parts diagrams
    • Learn how to set up, configure and maintain the product
    • Find companies who sell new
    • Search Marketplace for used
    • Find engineers to repair or service the product

    Here's a 15 second tour of the Mythos One product page:

    There's over 50 popular products already in the Product Catalogue, and we'll add more products in the coming time.

    Of course, there's even more in Market 2

    Market 2 introduces many other new features to Marketplace. But this update is long enough already – and you can easily get started buying and selling today.

    We'll update Help Centre shortly; in the interim, please reach out to support if you have any questions.

    ☕️⚡️

    View Marketplace ➜

    Like

  3. United Baristas Market 2 – Introducing the Product Catalogue

    New Feature

    The new coffee-equipment product catalogue is live on United Baristas Market 2.

    About Products

    From each product, you can:

    • source new and used items
    • find sellers and engineers

    And each product seamlessly connects with existing marketplace listings and the new Company Profiles.

    The Product Catalogue is a key part of our plan to support coffee business viability and lower the industry's environmental impacts.

    50 popular products

    Market 2 launches with 50 of the most frequently listed products on marketplace – and we'll be adding more products.

    If you want us to hurry up and add your brand's products, information is here.

    Start using Market 2 today

    The new product catalogue is easy to use and adds valuable functions to United Baristas Market.

    We will update Help Centre articles soon, in the interim reach out to support if you have any questions.

    1

    United Baristas Market – Major Updates

    📣 Major updates are underway on United Baristas Market. This is a comprehensive and complex update, so we have opted to implement it in micro-stages. Please bear with us as we make these improvements. While critical functions will remain operational, some features may temporarily break as we push various updates. Please notify us if something critical doesn't work properly. We'll try out best not to break anything 💔 Information coming on new features and functions when they are implemented. For now we are primarily rolling out changes to make these future changes possible. Think of it as the foundational works – the rest is still to be built 🏗 United Baristas Market is one of our most-popular services and it is great to be back working on it. It's doing great and important work keeping that coffee equipment in use and helping out coffee people and businesses. We have new ideas to make things even better ⚡️ There are a number of consultations open relating to the future of United Baristas Market. Do tell us what you think, especially if you have strong ideas – details on Roadmap https://updates.unitedbaristas.com/roadmap and you can message us through Help Centre. Until next time!

    United Baristas
    Done ✅

    8

    1

    Incorporating Equipment functions in United Baristas Market

    Okay, this is a massive update. Based on the learning from United Baristas Equipment [Beta], we paused development in 2021 with intention of implementing those functions directly into United Baristas Market. Today, we are announcing that work is underway to: • incorporate the equipment directory directly into United Baristas Market • move all company profiles, including engineers, into United Baristas Market • implement associated servicing and retailer searches into United Baristas Market We will notify impacted businesses once we have prepared the necessary steps for the transition. It's a big project for us, so please be patience and bear with us while we make these changes. Updates on the progress below 👇

    United Baristas
    Done ✅

    2

    1

    Rejigging the structure United Baristas Market

    We are updating the structure of United Baristas Market, again! Most people won't notice immediate day-to-day changes, but we wanted to let you know that we are making space to move United Baristas Equipment into United Baristas Market – you can find out more about that update at https://updates.unitedbaristas.com/roadmap/incorporating-equipment-functions-in-united-baristas-market.  If you encounter a broken link, please let us know. Some functions and templates may temporarily look a little aWkwaRd as we make these changes. It'll be worth it in the medium-term, promise 🎗

    United Baristas
    Done ✅

    4

    Like

  4. Set up your Company Profile on United Baristas Market

    Announcement

    Market Stalls have been upgraded to Company Profiles and now have new functions, including integrations with:

    • marketplace listings
    • (the forthcoming) product catalogue
    • brand pages

    We've already emailed market stall holders explaining how to update their profiles. Shortly, we'll email relevant Market users about creating a new Company Profile. And new users can now create a new Company Profile.

    New Company Profile

    To create a new Company Profile, simply:

    • Log in to United Baristas Market
    • Add your Company Profile
    • use the code ubm2 to get your first year for just £3.99, plus VAT, if any

    Support

    Need help setting up your Company Profile? Contact support.

    Like

  5. Forthcoming Updates to United Baristas Market – Phase II

    New Feature
    Announcement

    Oh boy! There's some big updates coming to United Baristas Market.

    Let's start with the BIG picture

    We want to create one, unified service that allows baristas and coffee people to easily source, service, better use and then sell on their coffee-making equipment. Soon you'll be able to do all this on United Baristas Market 💪

    If we can achieve this we can help make coffee businesses more profitable, enhance cup quality, make baristas' lives easier and reduce the industry's impacts. ☕️⚡️

    United Baristas Market will have several functions:

    • buy and sell used coffee equipment
    • source new coffee equipment
    • maintain and service coffee equipment
    • get product info to better use and maintain equipment
    • + all these need to sync together

    Forthcoming...

    To build these functions out, we are introducing several new sections to Market, to complement marketplace. Specifically:

    Equipment catalogue

    • we're integrating the equipment catalogue from Equipment
    • and syncing the equipment catalogue with Marketplace listings

    Company Profiles

    • Transferring all company profiles from Equipment
    • Updating all market stalls to company profiles
    • Introducing new Company Profile design and features
    • and setting up the automated sync for Company Profiles with marketplace listings and the equipment catalogue

    Brands

    • Set up key brands as hubs for information on their respective equipment, importers, resellers, engineers and more.

    Work in progress

    There's a number of work items in progress at present.

    We now need to implement these changes on the live site. Everything will function but we are letting you know now as things might be a little rocky in the coming weeks. Expect things to occasionally occur, such as:

    • temporary broken links
    • awkward templates

    We are currently working on:

    1

    Incorporating Equipment functions in United Baristas Market

    Okay, this is a massive update. Based on the learning from United Baristas Equipment [Beta], we paused development in 2021 with intention of implementing those functions directly into United Baristas Market. Today, we are announcing that work is underway to: • incorporate the equipment directory directly into United Baristas Market • move all company profiles, including engineers, into United Baristas Market • implement associated servicing and retailer searches into United Baristas Market We will notify impacted businesses once we have prepared the necessary steps for the transition. It's a big project for us, so please be patience and bear with us while we make these changes. Updates on the progress below 👇

    United Baristas
    Done ✅

    2

    1

    New Companies Profiles on United Baristas Market

    We are starting to implement new Company Profiles on United Baristas Market. • Market Stalls will be transitioned to new Company Profiles – we will let you know when you have to update your profile New Company Profiles have a host of new features. Watch this space for details.

    United Baristas
    Done ✅

    5

    1

    Rejigging the structure United Baristas Market

    We are updating the structure of United Baristas Market, again! Most people won't notice immediate day-to-day changes, but we wanted to let you know that we are making space to move United Baristas Equipment into United Baristas Market – you can find out more about that update at https://updates.unitedbaristas.com/roadmap/incorporating-equipment-functions-in-united-baristas-market.  If you encounter a broken link, please let us know. Some functions and templates may temporarily look a little aWkwaRd as we make these changes. It'll be worth it in the medium-term, promise 🎗

    United Baristas
    Done ✅

    4

    1

    United Baristas Market – Major Updates

    📣 Major updates are underway on United Baristas Market. This is a comprehensive and complex update, so we have opted to implement it in micro-stages. Please bear with us as we make these improvements. While critical functions will remain operational, some features may temporarily break as we push various updates. Please notify us if something critical doesn't work properly. We'll try out best not to break anything 💔 Information coming on new features and functions when they are implemented. For now we are primarily rolling out changes to make these future changes possible. Think of it as the foundational works – the rest is still to be built 🏗 United Baristas Market is one of our most-popular services and it is great to be back working on it. It's doing great and important work keeping that coffee equipment in use and helping out coffee people and businesses. We have new ideas to make things even better ⚡️ There are a number of consultations open relating to the future of United Baristas Market. Do tell us what you think, especially if you have strong ideas – details on Roadmap https://updates.unitedbaristas.com/roadmap and you can message us through Help Centre. Until next time!

    United Baristas
    Done ✅

    8

    1

    Updated People Profiles

    We are implementing new profiles for individuals on United Baristas Market to make listing items easier. • New people category: https://market.unitedbaristas.com/list/community/people/ • New design and functions are being introduced You can use currently available functions while we do this work and we'll be updating relevant people when this feature is implemented so you can finish updating your profile and benefit from the new functions. 💪

    United Baristas
    Done ✅

    2

    1

    Duplicate email notifications on United Baristas Market

    Due to some shenanigans in the backend queue system on United Baristas Market, some email notifications are being sent twice 🤦. 🧑‍💻 The engineers are working on it.

    United Baristas
    Done ✅

    0

    Next steps

    Once we get through this stage, we'll reach out to users with information on how they can make the most of the new functions.

    This is currently planned for October.

    In the interim, if you've got any questions or issues, please open a support ticket in Help Centre.

    Thanks for your patience – it's going to be worth it ⚡️

    Like

  6. You can now sell items with video on United Baristas Market

    Improvement

    You can now add original video to your Market listings directly from your phone.

    Potential buyers often want to be able to see specific mods or understand the item's condition before they purchase.

    You can now add as many as six videos to show how something works, highlight bespoke improvements or document wear and tear.

    For example here's a video of a Peak Water Jug Tim was selling:

    Upload directly from your phone, or embed Vimeo or YouTube videos

    You can now shoot and upload original video from your phone to your United Baristas Market listings:

    • Go to your listing on your phone, click ⚙️, then select Add Media
    • Opt to shoot a video or upload video from your library

    You can also upload video from your desktop computer. And you can still add YouTube or Vimeo videos by adding the Link Video tab.

    Opt to list with a media pack to benefit from video

    Video is available on select United Baristas Market plans that have a media pack.

    The quantity of videos you can upload varies by category and the plan.

    You can see all listing options. And we look forward to seeing what you sell next on United Baristas Market.

    Like

  7. Remote Working on United Baristas Jobs

    Improvement

    We've improved how you communicate remote working roles on United Baristas Jobs.

    Just tick the box to denote Remote Working. Your job is displayed as 'remote' across United Baristas (and elsewhere, depending on your marketing plan).

    It's useful for sales roles or jobs where people don't have to be in the office or shop.

    UBJ Remote Work

    You should still add the location of the base location or HQ. For example, PM Johnson should be work, but is all too often galavanting around, AWOL or at parties.

    1

    Improved Remote Working support on United Baristas Jobs

    We've improved how you can communicate remote working roles on United Baristas Jobs. Just tick the box to denote Remote Working. Your job will be displayed as 'remote'. It's useful for sales roles or jobs where people don't have to be in the office or shop. You should still add the location of the base location or HQ.

    United Baristas
    Done ✅

    0

    Add your vacancy to United Baristas Jobs.

    Like

  8. Introducing the Trustshare escrow service to United Baristas Market

    Improvement
    Announcement

    We have updated the payment escrow service on United Baristas Market to Trustshare.

    Trustshare is a London-based company founded in 2020 that specialises in escrow payment services. Being a UK-domiciled company they are regulated by the Financial Conduct Authority, are GDPR compliant and use a regulated, banking institution so escrow funds are held in a secure client account.

    We have moved escrow payments to Trustshare because they support GBP, Euros and USD and can offer better value for our users, especially on transactions over £/€/$ 1000.

    It has been necessary to make the transition quickly as our previous provider recently announced that they were discontinuing support for GBP and USD this month. We removed support for Paylax on Monday and if you have an open transaction with Paylax it is necessary to complete the transaction before the end of the month. Details are in your Paylax account.

    Information on Trustshare

    You can read more about the change at https://unitedbaristas.com/news/introducing-the-trustshare-escrow-service-to-united-baristas-market/

    and a summary of escrow fees is available on United Baristas Market https://market.unitedbaristas.com/info/pricing/#trustshare-escrow-fees

    1

    Payment options on United Baristas Market

    We are updating both the communication and function of payment options on United Baristas Market. The purpose is to make buying items easier, to further enhance community safety and make the listing process more straightforward. While we make these changes, some payment options will be removed and others will be temporarily unavailable. Unfortunately in some cases some users will need to update their payment options as we are not able to transfer all setting from the old to the new configuration. We will update all users when we have finished this work.

    United Baristas
    Done ✅

    8

    Help Centre

    We will shortly be updating Help Centre articles to provide further guidance on using Trustshare. In the interim, if you have any questions on using Trustshare please contact Support.

    Like

  9. United Baristas Help Centre

    Improvement

    We have started updating Help Centre to support the lovely people like you who use United Baristas.

    There's a number of changes and benefits in the pipeline:

    • Get timely tips at critical moments, such as adding a job or listing an item for sale
    • Updated, easier to search Help Centre articles
    • New Support platform

    You can start using the new Help Centre at https://help.unitedbaristas.com/

    This is the final step to better support our growing community with the right information, in the right place, at the right time:

    Help Centre Articles

    Yes, we are well aware that an increasing number of articles are out-of-date following recent updates across United Baristas. We have started working on articles to make them even more helpful.

    It's a time-consuming task, so please bear with us while we make the changes and feel free to contact support if you have any questions.

    Help Centre design and function

    The new Help Centre has improved search so it's easier to find what you are looking for. And we can also profile key articles, such as the step-by-step listing guide when you are listing an article for sale on United Baristas Market – just click the Help button whenever you see it.

    The design of the new Help Centre is currently basic, but functional. We'll add and update the critical content and then loop back around to make it make it look more pretty.

    Support

    United Baristas provides email support to users. You can contact us from a number of places across Help Centre and United Baristas, including here. For security and speed, always contact us using email address associated with your United Baristas account.

    Changes and updates

    It's going to take a bit of time to update all the articles and fully implement these changes. You can get specific updates as we do this work here 👇

    1

    United Baristas Help Centre

    Help Centre is moving to a new platform so we can better support our community's growth 📈🚀 Please bear with us while we make these changes We appreciate that you are already looking for assistance when using Help Centre and that this transition could at times require additional steps or searches. However, the outcome will be better, much better • Better help documentation • Tips and guidance displayed at key points across United Baristas • We'll have better oversight of your account activity should you need to contact us We're working to make the transition as seamless as possible. You can get help using United Baristas at https://help.unitedbaristas.com/

    United Baristas
    Done ✅

    5

    Like

  10. Improvements to the Coffee Events Calendar

    Improvement

    We've introduced a completely new version of the Coffee Events Calendar to United Baristas.

    It's now easier to find the events you want to attend, more straightforward to add your coffee event and much better looking.

    If you use United Baristas Market, you'll now love the process of adding and updating coffee events. We've taken the tried-and-true United Baristas Market platform and customised it. You can more easily add an event, manage all your events in your account and readily update an event when things change.

    You can find out more about this update on United Baristas News.

    There are so many great events happing across the coffee community and the team at United Baristas is enjoying seeing so many of you face-to-face again. We hope to meet you at events this year. You can find events you want to attend on the Coffee Events Calendar.

    1

    Updates to the Coffee Events Calendar

    We're preparing to launch Coffee Events Calendar v2. Functions are temporarily unavailable while we transition events to the new platform. Please follow our socials for updates and or contact support. The Coffee Events Calendar is launching this May.

    United Baristas
    Done ✅

    1

    Like